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Managed Services & Continuous Improvement

Long‑term partnership for stability, growth & ongoing optimization

When systems are half‑configured, improperly integrated, or abandoned mid‑project, DataShip steps in to take ownership. We fix what's broken, stabilize your stack, manage your ongoing operations, and continuously improve your workflows month after month.

Stability Dashboard

• Live Monitoring

  • System health checks

  • Integration reliability tracking

  • Error & exception resolution

Why Managed Services with DataShip

Some companies need more than implementation—they need a partner. Whether you're picking up the pieces from a failed project or simply want ongoing expert oversight, we manage and evolve your systems as your business grows.

Stabilize & take over

System rescue & cleanup

We inherit systems in any condition—broken, half‑configured, or abandoned mid‑project—then make them stable and production‑ready.

Monitoring & SLAs

Guaranteed response times

Errors, outages, sync failures, and integration breaks are handled against clear SLAs with defined response times, uptime targets, and RTO/RPO windows your leadership can understand.

Long‑term improvement

Continuous enhancements

Monthly improvements, new features, integration expansions, and proactive fixes.​

Embedded partnership

We grow with you

A dedicated team that learns your business and becomes an ongoing part of your operations.

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What we cover

Core platforms

  • Ongoing automation & process improvements

  • Support for new channels, warehouses & programs

  • Quarterly roadmap reviews and KPI check‑ins

  • Defined RTO/RPO targets for critical integrations

  • Root‑cause analysis and prevention playbooks

  • ROI tracking to show real business impact

Long‑term improvement

  • Integration Hub monitoring & triage

  • API performance tuning & error handling

  • Data quality, item setup & workflow fixes

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Continuous improvement

  • Ongoing automation & process improvements

  • Support for new channels, warehouses & programs

  • Quarterly roadmap reviews and KPI check‑ins

You get one team accountable for uptime, data quality, risk reduction, and a steady drumbeat of improvements—with predictable monthly costs instead of surprise emergency invoices.

How our managed engagements work

We like to stay involved after the initial implementation—owning day‑to‑day reliability while constantly looking for the next improvement.

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Think of it as an insurance plan plus an innovation engine.

Step 1

Stabilize
  • Audit existing systems, integrations and data quality.

  • Fix critical errors and remove single points of failure.

Step 2

Operate
  • Take ownership of monitoring, alerts and incident response.

  • Provide monthly status reviews and KPI snapshots.

Step 3

Improve
  • Prioritize a backlog of optimizations and new automations.

  • Ship incremental enhancements every month or quarter.

Managed services inquiry

Want a team that owns your stack long‑term?

Book a conversation with DataShip to explore managed services. We'll review your current systems, highlight key risks, and outline a path from one‑off projects to a reliable, continuously improving platform.

Typical terms: 6–12 month retainers • SMB and mid‑market brands

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